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Privacy Policy        Terms & Conditions         Size Guide        Returns Policy

Silk Accessories made in West Sussex, UK

info@millesaisons.co.uk

© 2019 Mille Saisons

What are your delivery costs?

Free UK shipping on orders over £75

Free worldwide shipping on orders over £150

Shipping is calculated by weight at the checkout and you will be able to see all costs before making any payment.

 

Shipping costs start from

​UK

Royal Mail First Class  - £1.60

Europe

Royal Mail International Standard Europe - £3.30

Royal Mail International Tracked Europe - £8.85
 

World Zone 1

Royal Mail International Standard  - £3.95

Royal Mail International Tracked - £10.25
 

World Zone 2

Royal Mail International Standard - £4.20

Royal Mail International Tracked - £10.50

 

 

​​You can check which world zone you are in here.

 

When will my order arrive?

Estimated shipping times

United Kingdom: 1-2 business days

North America: 1-4 weeks

Europe: 3-12 business days

Australia, New Zealand and Oceania: 2-6 weeks

Items are usually posted within 2-5 working days. As we are based in the UK, all goods are shipped from the United Kingdom and therefore orders made from countries outside of the U.K and E.U may be subject to further duties and import costs. Mille Saisons is not liable for the costs and they must be covered by the customer.

Shipping estimates for abroad are based on time frames given by Royal Mail and on your package entering your country. Please be aware that parcels may take longer to be processed through customs.

If you need an item faster, we are always happy to organise a faster courier service. Please email jo@millesaisons.co.uk for a courier quote.

How can I return my order?

Please read our returns policy here.

Do you accept custom orders?

Yes! As everything is manufactured in house, we can alter our accessories to completely suit you or even come up with something bespoke. Please email jo@millesaisons.co.uk for more information.

What colours do you keep in stock?

You can see our colour chart below

How is my order packaged?

Your order will come wrapped in tissue paper or gift boxed if mentioned in the description.

Outer packaging is usually paper or cardboard and any bubble wrap used is reused from local shops.

Where do you manufacture?

All of our silk accessories are made here in the UK in our studio.
 

Where do you source your fabrics?

All of our plain silks come from one supplier in China who pay their workers a better wage for their skilled work. Our plain silk is dyed with AZO free dye and the fabric is OEKO-TEX certified. 

Why do you use a silk spandex mix?

The 5% spandex in the silk holds the fabric weave together better creating a stronger, more durable fabric. A little extra stretch also helps our products like our headbands fit better.

 

​How should I care for my silk?

 

We recommend you either dry clean or very gently hand wash in cool water.